“I had some concerns at work, and at the point when they got really serious I decided to move on. I advised my manager accordingly. Suddenly I was the cynosure […]
Is coaching earning a bad name? Let me try and answer it in a somewhat constructive manner. Truth is that coaching works and is extremely efficacious. However, like any other […]
Influencing as a Competency Influence in a layman’s context is often viewed in a negative connotation – beat a fair process using money or muscle power – political influence, financial […]
Why and I afraid to tell you who you are? What comes in the way of building and nurturing authentic relationships at work or in our personal lives? What comes […]
“I realized that the beliefs that had held Ranjit back for decades were starting to crumble. Lecturing him about the flaws in his mindset would not have made a difference; […]
The next steps in the design thinking (DT) process is the define and ideation stages. Instead of thinking about how to extract work from your team, what if we considered, […]
Is service excellence as a culture really thriving? Caution: this post is about the cultural dimensions of service excellence. While I have worked in service businesses extensively, I am staying […]
“What are the distinct questions that need to be ascertained about the Coachees? How do Coaches ensure that their expectations about the Coachee’s approach and willingness to change are in […]
“Both DT and coaching fundamentally embrace a humanistic approach, deeply rooted in empathy. The true power of innovation lies not just in creative design, but in the genuine empathy it […]
“Coaches, much like design thinkers, seek to uncover the right questions—those that prompt the Coachee to reflect, introspect, and gain insights that pave the way for a brighter future. By […]
